Integral Security Gates
 
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Personalized
Worry-Free Service

Integral “ worry-free” service program - no downtime, no surprise charges, no problems!

 

INTEGRAL does this by providing a well-trained network of technicians to service both the simple and complex needs of our customers across Canada. Every effort is made to complete work in a timely fashion. INTEGRAL will continue to meet the needs of all
customers while adding services as the industry warrants.

Why Integral is the company for you

INTEGRAL has a solid, proactive management team with an experienced work force that routinely performs installations, preventative maintenance visits, and emergency calls. Whether it is a single installation or a roll out initiative, INTEGRAL has the team in place to complete the job within the requested time period. INTEGRAL has the technology and manpower needed to automatically schedule preventative maintenance visits included in your service contract. With our extensive network of technicians, INTEGRAL can respond rapidly from the time an emergency call is received.

INTEGRAL services the following industries:

Retail
Foodservice
Commercial
Industrial
Hospitality
Institutional
















Summary of Integral OEM Service Contract:

The standard warranty includes the following:

Preventative maintenance program (PMP)
Warranty on manufacturers defects
and failures

After the expiration of the original warranty period, a service contract can be purchased which will be renewed annually (it will include PMP and warranty)

OEM service contract warranty and maintenance program covers:
a. All parts of the system
b. All labor required to service and change parts of the system
c. Service offered 24 hours a day, 7 days a week, 365 days a year
d. Preventative maintenance visits per year will be determined on a per customer basis depending on the store’s traffic flow
e. Service technicians will verify the proper functioning of the unit during each PMP visit
e. System upgrades will be proposed to clients when available

Excluded from the service program:
a. All acts of vandalism
b. Neglect and/or misuse of the system other than its original intended purpose

 

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